The BoilerJuice Customer Services Team:
Delivering a Top-notch Service!

Whether you're new to oil and would like a few pointers, or need some help with your order, our dedicated Customer Services team are on hand to help!

An integral part of the BoilerJuice family, our friendly team work hard to foster a strong relationship with both customers and Suppliers. From chasing deliveries to keeping Suppliers up-to-date with the latest industry news, they build the relationships that make BoilerJuice work.

Only a phone call, email, or live chat away, our fully-trained Customer Service agents will lend their expertise to any issue, working tirelessly to respond to questions and solve problems, in a helpful and timely manner.

Our Team of BoilerJuice Experts!

Rita

Customer Services Manager

Angela

Senior Customer Service Agent

Jackie

Senior Customer Service Agent

Ann

Senior Customer Service Agent

Amanda

Customer Service Agent

Jane

Customer Service Agent

Lee

Customer Service Agent

Charlotte

Customer Service Agent

Dedicated to Success

Vibrant, friendly and motivated, our Customer Service team are currently in the process of completing their NVQ Level 2 qualifications in Customer Service, further demonstrating their commitment to offering a great service, that will exceed expectations every time.

Within Working Hours, We aim to:

  • Respond to emails within 15 minutes - average time 11 mins.
  • Answer your call within 3 minutes - average time 45 seconds.

Need help or advice?

If you have any questions, our team are happy to help!

Call us on 0800 151 3135

Looking for a heating oil quote?

get a quote

Our Customer Services team are available:

Monday - Friday:

8:00am to 8:00pm

Saturday - Sunday:

9:00am to 5:30pm

What our customers have to say:

Aurora

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First Name Surname

BoilerJuice Rated EXCELLENT

Aurora

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce rutrum turpis a justo elementum, in molestie quam sodales. Praesent lobortis

First Name Surname

BoilerJuice Rated EXCELLENT

Aurora

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce rutrum turpis a justo elementum, in molestie quam sodales. Praesent lobortis

First Name Surname

BoilerJuice Rated EXCELLENT